Privacy Policy

Privacy Policy for Heather Garbutt Relationship Coaching

Effective Date: 10th December 2024

At Heather Garbutt Relationship Coaching, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you engage with our services or visit our website.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and postal address.
  • Payment Information: Details required to process your transactions (e.g., card details), handled securely via our payment processor.
  • Communication Data: Emails, feedback, or messages sent to us.
  • Usage Data: Information about how you use our website, such as IP addresses and cookies, to improve your browsing experience.

2. How We Use Your Information

We process your personal information for the following purposes:

  • To provide coaching services and manage transactions.
  • To respond to your enquiries and provide customer support.
  • To send updates, promotional offers, and newsletters based on legitimate interest.

3. Legitimate Interest and Mailing List

When you make a transaction with us, your details will automatically be added to our mailing list based on legitimate interest. This allows us to keep you informed about services, events, and promotions relevant to your interests.
You may opt out of receiving these communications at any time by:

4. Sharing Your Information

We do not sell or rent your personal information. We may share data only in the following cases:

  • With service providers assisting us in delivering our services (e.g., payment processors or email platforms).
  • To comply with legal obligations or protect our rights.

5. Data Security

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. While we strive to safeguard your information, no method of transmission over the Internet or electronic storage is completely secure.

6. Retention of Data

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

  • Access: Request access to your personal data.
  • Correction: Request corrections to inaccurate or incomplete information.
  • Erasure: Request deletion of your personal data, subject to legal obligations.
  • Restriction: Request restriction of processing under certain conditions.
  • Objection: Object to processing based on legitimate interest, including marketing communications.
  • Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at heather@heathergarbutt.com.

8. Cookies

Our website uses cookies to improve user experience and gather usage data. You can manage or disable cookies via your browser settings.

9. Updates to This Privacy Policy

We may update this policy from time to time. Changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically.

10. Contact Us

For any questions about this Privacy Policy or to exercise your rights, please contact:

Heather Garbutt Relationship Coaching
Email: heather@heathergarbutt.com

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy.

Heather Garbutt